We accept VISA, MasterCard, American Express, Cash, Cheque or Electronic Fund Transfer
Yes, however please remember all cheques need to be cleares before your product is dispatched
Real time payment through our eaba.com.au website; Visa, MasterCard and American Express accepted
Yes, Did you know that website purchases are more secure than using your credit card in a retail shop. We have a security SSL certificate for your peace of mind
Yes, no problem. Just remember there is no refund of your lay-by payments if you change your mind. We are very flexible with payments . All lay-bys must be settled within 6 months (180 days) of initial payment. Initial payment must be 25% or more of full purchase price.
All information you send us is encrypted in transit. If somehow someone attempts to read the information you send us then all they see is an incomprehensable message. The technology we use is called digital security certificates. This program is provided by one of the most established certification authoroties worldwide called Rapid SSL Certificate
We do not store any credit card details anywhere. We only use third parties that satisy our strict security standards. We also use extreme networking secutiry measures such as fire walling and VPN’s
Yes, except for products GST exempt
Yes, All products come with a warranty. Please See ‘Warranty” under the information tab.
We recommend taking tranist insurance on your return postage, as items in transit are your responsibility until received back at our warehouse. All costs associated with a return are the responsibilty of the purchaser and will be reimbursed if the product is defective
Pillows 1 year, Toppers 4 years, Mattress 10 years
Do not rush unpacking your product. Enthusiatic unpacking may result in damage to your product. Avoid pullin, ripping or tearing your product by handling with care.
It’s easy! The only real way to so is factor it into the price you pay for your mattress. Theres no such thing as a “free lunch.” more than likely they are making money on it aswell. With us, we keep each item separate and charge an avergae of what the freight company charges us. NO MISY. NO MAGIC. You know exactly what your paying for.
Absolutely. Offer what looks like a cheap price and save with “we don’t care how it arrives delivery”. When you choose our beatiful bedding we are not happy until you’re happy. I guess that’s one of the reasons we get the referrals we do
Easy, supply an inferior product or load the price of the mattress! Nothing is FREE. Trucks, staff, packaging etc are not free.
To offer you a premium quality product at these prices, we must automate our dispatch process
Prior to acceptance of goods from the courier / shipping agent; check that you are happy to receive your good. Once signed responsibility turns to you.
absolutely, we are not paying other people in a call centre who may or may not be able to answer your questions. We love a chat being a family concern. We can answer your questions right away
Not at all. Its all about peace of mind. This web page is pretty extensive and will have most of your questions answered. However if in doubt please call us
Great question. We are a family business (31 years). We have the contact, buying power and industry knowledge to do it right and get it right. Without sounding corny, we wont sacrifice quality for price, its bad businss for you…. And us.
Quality, service, value and price. We are really good people doing a great job. “We know our stuff”
We are not a clearing house for excess stock or cheap goods. We will be there when the others wont want to know you
If at any stage you feel uncomfortable securely ordering your products online, you can call our online shop help desk on 1300 349 771 to complete your order